Track Your Order
Enter your information to track your parcel in real-time
Shipping
How long does shipping take?
How long does shipping take?
Standard US delivery takes 7–12 business days. You’ll receive a tracking number by email once your order ships.
Can I cancel my order?
Can I cancel my order?
Orders can be cancelled within 24 hours of purchase. Once shipped, the order cannot be cancelled, but you may request a return after delivery.
Returns & Refunds
What is your return policy?
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unused, and in their original packaging with tags attached.
How do I start a return?
How do I start a return?
Contact our support team with your order number. We’ll provide instructions and the return address.
Do I have to pay for return shipping?
Do I have to pay for return shipping?
Return shipping is at the customer’s expense unless the product is defective or the wrong item was sent.
How long does it take to get my refund?
How long does it take to get my refund?
Once we receive and inspect your return, your refund will be processed within 5–10 business days back to your original payment method.
Can I exchange an item?
Can I exchange an item?
Yes, exchanges are available for the same product in a different size or color, subject to stock availability.
Problems with My Order
What if I haven’t received my package?
What if I haven’t received my package?
Check the tracking link in your shipping confirmation email. If your order is delayed or missing, contact our support team for assistance.
What if I received a damaged or incorrect item?
What if I received a damaged or incorrect item?
Please contact us within 7 days of delivery with photos of the item, and we’ll arrange a replacement or refund.
How can I reach customer service?
How can I reach customer service?
Our support team is available via email or through our contact form. We respond within 24–48 hours.